by Rachel Potter A recent study conducted by M/A/R/C Research and National In-Store including responses from 30,000 shoppers and 6,400 in-store audits highlighted the need for companies to maintain the cleanliness and general upkeep of their facilities. 14% of...
Business owners, no matter what industry you are in, you are in the business of making customers happy. Sometimes, for whatever reason, the customer might not be happy with the result of the transaction. If they believe there was some personal injustice, they might...